Rent is due and payable on the first (1st) day of each month. Rent balances are available on our online portal, Rent Cafe. The Rent Statement must accompany all payments regardless as to the payment location. Rent Statements must be paid in full, unless adjusted by the HACC.
Payment Locations and Procedures
Rent and other charges can be paid using the following methods and locations:
1. Rent Cafe features both ACH payments or Credit/Debit card payments.
2. Through the use of the secure drop box located next to our Main Office entrance or at those developments with a designated secure drop box.
3. Sent by first class mail to the Cumberland Housing Group at the above address.
THE CUMBERLAND HOUSING GROUP WILL NOT ACCEPT CASH at any offices or by mail. All payments must be in the form of a personal check, cashier’s check or money order.
PUBLIC HOUSING RESIDENTS – Payments are to be made payable to the Housing Authority of the City of Cumberland or HACC. After the seventh (7th) day of the month, rent is considered late, and a late penalty in the amount of five percent (5%) of the contract rent is assessed. If Tenant fails to make the rent payment before the eighth (8th) day of the month, a Notice of Non-Payment of Rent is delivered to the Tenant which advises the Tenant that their Lease will be terminated fourteen (14) days from the date of the Notice to Vacate. During this fourteen (14) day period, the Cumberland Housing Group will file, in the District Court, an action for Non-Payment of Rent (also known as a Rent Suit) and seek a Judgment for Possession. During any twelve (12) month period, if the Tenant has three (3) Judgments of Possession entered against the Tenant, the Cumberland Housing Group, as part of the fourth (4th) action for Non-Payment of Rent filed during the same twelve (12) month period, will request the Foreclosure of the Right of Redemption.
MULTIFAMILY PROGRAM RESIDENTS – Payments are to be made payable to the name of your development (River Bend Court). After the fifth (5th) day of the month, rent is considered late, and a late penalty in the amount of five percent (5%) of the contract rent is assessed. If Tenant fails to make the rent payment before the sixth (6th) day of the month, a Notice of Non-Payment of Rent is delivered to the Tenant which advises the Tenant that their Lease will be terminated fourteen (14) days from the date of the Notice to Vacate. During this fourteen (14) day period, the Cumberland Housing Group will file, in the District Court, an action for Non-Payment of Rent (also known as a Rent Suit) and seek a Judgment for Possession. During any twelve (12) month period, if the Tenant has three (3) Judgments of Possession entered against the Tenant, the Cumberland Housing Group, as part of the fourth (4th) action for Non-Payment of Rent filed during the same twelve (12) month period, will request the Foreclosure of the Right of Redemption.